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TFG

Administration Supervisor (40hr) - Foschini - Leratong - Gauteng

Apparel and Fashion, Clothing, Retail
Market RelatedFull TimeOn SiteGauteng, South Africa
Description
Responsibilities: • Assisting the Store manager with Stock take & store administration • Monitor and analyse stock movement within the store • Implement risk management procedures, which mitigate stock losses and Shrinkage. • Ensure compliance of all administration, systems and reporting procedures • Extracting store report to analyse store turnover and stock performance • Understand and present information to Store manager • Organise and maintain in store filing systems • Monitor and controller cash or transactional activities to ensure process is followed • Uphold in store safety and security procedures. • Process Customer transactions via active retail system (POS) • Identifying Customer needs through professional engagement and communication. • Establish Customer loyalty, by promoting cash reward programs. • Take initiative to improve Customer experience and satisfaction. • Adhere to visual Merchandising principles and follow housekeeping procedures • Continuously take on opportunities to develop your own selling skills and product knowledge. • Work within a team to meet sales target and implement store objectives. Qualifications and Experience: • A Grade 12 qualification • A minimum of 3 years retail or admin experience • Remain in sync with the latest fashion trends • A passion for excellent Customer services and sales environment Skills: • Good administration ability. • Be computer literate • Customer Service Delivery • Planning & Organising • Policy & Procedures • Customer Value Management • Holding self and others accountable to meet commitments. • Good verbal/ written communication skills and good organisational skills • Strong organizational and planning skills • The ability to multi-task in a fast-paced environment • The ability to work independently • The ability to take initiative • A high level of attention to detail Behaviours for success: • Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. • Effectively building formal and informal relationship networks inside and outside the organization. • Building strong customer relationships and delivering customer-centric solutions. • Making good and timely decisions that keep the organization moving forward. • Anticipating and adopting innovations in business-building digital and technology applications. • Creating a climate where people are motivated to do their best to help the organization achieve its objectives. • Making good and timely decisions that keep the organization moving forward. • Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. • Developing people to meet both their career goals and the organization’s goals. • Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. • Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. • Providing direction, delegating, and removing obstacles to get work done. • Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Desired Expertise & Qualifications
Admin experienceGrade 12 qualificationRetail experience
Benefits
Benefits not provided
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