Board Cutting and Edging Supervisor (External Applications Only)

DESCRIPTION: Board Cutting and Edging Supervisor is responsible for monitoring cutting & edging operations, quality and smooth running of cutting & edging processes. He/she needs to supervise and coordinate activities of workers engaged in cutting & edging fabric as per customer specifications so to minimise losses to the company. Responsible for the maintenance on all machinery. REQUIREMENT: • Grade 12 or equivalent NQF 4 qualifications. • 2 years carpentry experience would be advantageous. • 2 years managerial or supervisory experience would be advantageous. • 1 year experience working with cutting and edging machinery would be advantageous. • Ability to perform basic calculations accurately. • Well-developed problem solving and analytical skills. • Must be willing to work shifts, weekends, and Public Holidays. • Must be able to work under pressure. KEY PERFORMANCE AREA: • Minimise wastage and customer complaints through accurate calibration of machines according to cutting list. • Minimise wastage and customer complaints through accurate reading and interpreting of cutting lists. • Perform daily cleaning and preventative maintenance on machinery. • Provide reliable, prompt Customer Service. • Ensure effective Employee scheduling planned and implemented to provide exceptional Customer service. • Advise Customers correctly on product. • Assist Customer with any product queries. • Assist with Customer complaints timely. • Must be available in area of responsibility. • Assist in other departments as and when required. • Ensure area of responsibility is packed neatly and free of obstacles. • Ensure stock is merchandised immediately after being received. • Safety (OHSA) compliance (e.g. use of safety gear, ensure Customer, and Employee safety) within area of responsibility. • Adherence to machinery specifications and safety standards. • Stock in area of responsibility is to be merchandised in a safe manner ensuring the safety of Customers and Employees. • Be aware of suspicious behaviours or people and report any suspicions to Management. • No product to be loaded for a customer without proof of purchase or required documentation. VALUES: Integrity • Complying with generally accepted standards in activities related to the position. • Keeps promises. • Creates realistic expectations. • Is sincere. • Handles sensitive information carefully. • Shows awareness of values, indicates when boundaries are crossed. Accuracy • Effectively handling detailed information and being consistently attentive to details. • Works in an orderly fashion. • Ensures that matters are handled in an orderly and accurate manner from start to finish. • Prevents mistakes. • Invests energy in checking his/her work for mistakes. Client focus • Identifying and actively responding to clients' wishes and needs. • Deals with clients in a friendly manner. • Shows involvement in the client's problem. • Makes clients feel welcome. • Approaches the client's question with a can-do mentality. Personal development • Being aware of one's own strengths and weaknesses: consciously working on personal development. • Is focused on self-broadening and/or gaining more in-depth knowledge. • Follows relevant training programmes and/or looks for opportunities to gain experience. • Seeks and uses opportunities for personal development. • Asks for feedback in order to learn.