Practice Lead - IROC

ROLE OVERVIEW We are seeking an experienced and commercially driven Practice Lead – IROC to lead the growth of Hatch’s Integrated Remote Operations Centre (IROC) offering within a region, while contributing to the evolution of our global practice. This is a market-facing leadership role, accountable for originating and winning work, shaping regional strategy, and ensuring high-impact delivery. The successful candidate will be recognized as a trusted advisor to senior client stakeholders and a leader in digitally enabled operational transformation. KEY RESPONSIBILITIES • Lead the growth and positioning of Hatch’s IROC practice within the region • Define and execute the regional go-to-market strategy, including target clients, offerings, and messaging • Originate, pursue, and convert opportunities, with a strong focus on building a sustainable pipeline • Engage directly with senior client stakeholders to articulate value and shape opportunities • Lead and support proposal development, including win strategy, commercial positioning, and delivery approach • Play a senior role in client engagement models, including executive-level interactions • Provide subject matter leadership across project delivery, including coaching, review, and key client engagement (~25%) • Build and grow a regional IROC capability by developing talent and mobilizing broader Hatch expertise • Drive thought leadership through industry engagement, conferences, and publications • Collaborate with the global IROC team to evolve and scale repeatable offerings • Contribute to cross-region business development and project delivery as needed WHAT YOU BRING TO THE ROLE: • We are looking for a highly credible and entrepreneurial leader with a strong track record in operational transformation and integrated operations. The ideal candidate will combine deep domain expertise with strong commercial acumen and client engagement capability. • Proven ability to engage and influence senior operational and executive stakeholders • Strong background in mining or similar asset-intensive industries, with experience delivering operational improvement • Direct experience in the design and/or implementation of IROCs or integrated operations models • Commercially minded, with experience originating and winning consulting or advisory work • Recognized for thought leadership and ability to articulate value beyond technology • Entrepreneurial, proactive, and motivated to build and grow a practice • Comfortable operating from strategy through to execution EXPERIENCE & QUALIFICATIONS • 10+ years’ experience in consulting, operations, or transformation roles • Demonstrated leadership in large-scale, digitally enabled transformation programs • Strong understanding of integrated operations across people, process, and technology • Excellent communication and stakeholder management skills • Ability to lead multidisciplinary teams and influence without authority • Bachelor’s degree required; postgraduate qualifications (e.g. MBA) advantageous • Willingness to travel as required Why join us? • Work with great people to make a difference • Collaborate on exciting projects to develop innovative solutions • Top employer What we offer you? • Flexible work environment • Long term career development • Think globally, work locally Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed. We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.