2 X Pest Control Operators - Claremont: WC

The Service Technician (PCO) is responsible for managing the relationship between Rentokil and the prospective client through the delivery of high quality pest control services suitable to the client’s expectation. They are responsible for achieving standards of service quality and productivity as set by the company. KEY WORK OUTPUTS & ACCOUNTABILITIES • Providing quality pest control/management service • Achieving standards of productivity as set by the company • Retention of existing clients • Complying with the Rentokil Codes of Practice: Rules of conduct. • Compile necessary documentation for client and office after service is completed • Advise client on housekeeping, stacking and proofing requirements • Comply with legislation and regulations • Ensure equipment is maintained and clean at all times • Carry an adequate range of pesticides and equipment, necessary to delivery service • Ensure the company vehicle and image is protected at all times • Ensure the usage of the correct Personal Protective Equipment • Ensure company and client Health & Safety requirements are met SKILLS and COMPETENCIES Requirements • Must be customer focused/orientated • Ability to identify customer needs and solutions • Should display professional attitude • Must be presentable • Requires valid, unendorsed code 08 drivers licence • Highly developed communication skills (Written/Verbal/Non-verbal) • Requires good time management skills to efficiently and effectively perform daily duties • Good physical health QUALIFICATIONS and EXPERIENCE • Matric or equivalent certificate • Knowledge of competitors and competitor activity • Fully qualified (NCPC) or PMA/PCSIB and registered with Department of Agriculture (P-Number) • Previous pest control experience • H&S Knowledge and experience • HACCP Experience and Knowledge