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Teleperformance

Payroll Specialist

BPO, Customer Experience, Outsourcing and Offshoring Consulting, Sales
Market RelatedFull TimeOn SiteCape Town, Western Cape, South Africa
Description
OVERVIEW We are seeking a detail-oriented and reliable Payroll Specialist to join our team. In this role, you will be responsible for processing and overseeing all payroll-related activities, ensuring accuracy, confidentiality, and compliance with internal policies and payroll deadlines. This includes managing the full payroll lifecycle, from onboarding to termination and post-employment processes. The ideal candidate will have strong experience working with Sage 300 People, solid knowledge of payroll best practices, and a commitment to maintaining a high standard of service. QUALIFICATIONS • Minimum 2 years of payroll administration experience (Essential) • Proficient in Sage 300 People payroll system (Experience Essential) • Experience in information and data management (Advantageous) • Qualification in Finance, HR, Payroll, Administration, or Management (preferred) RESPONSIBILITIES (including but not limited to): • Process and administer all payroll data on the Sage 300 People system (manual and bulk uploads) • Execute payroll functions for new hires, terminations, leave, maternity/paternity, and other employee events • Distribute payslips and handle employee payroll queries via phone and email • Maintain and manage the payroll mailbox, ensuring timely responses and action • Collect, calculate, and enter accurate data to maintain payroll records • Investigate and resolve any payroll discrepancies • Provide payroll reports and respond to requests from management or other departments • Adhere to payroll policies and procedures, maintaining a high level of accuracy and compliance • Ensure employee confidentiality and data protection at all times • Contribute to the team by supporting other payroll-related tasks as needed Skills & Competencies Required: • Strong numerical and data entry skills • Excellent attention to detail and accuracy • High level of confidentiality and professionalism • Strong organizational and time management skills • Good analytical and reporting abilities • Proven ability to work independently and meet deadlines • Strong communication skills with a people-first mindset • Proficient in Excel (intermediate to advanced) and MS Office Suite • Experience with financial software (Sage 300 People essential) • Positive, resilient, and adaptable in a dynamic work environment
Desired Expertise & Qualifications
Data management experienceFinance or HR qualificationPayroll best practices knowledgeSage 300 People proficiency
Benefits
Benefits not provided
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