Company logo
FirstRand Corporate Centre: Call Centre Team Leader
Industries: Accounting/finance, Actuarial, Banking, Financial services, Insurance, Investment management, Tax
Cape Town, Western Cape, South Africasalary iconMarket RelatedFull TimeOn Site
Summary
This role focuses on driving growth and profitability through effective cost management while ensuring exceptional customer service. It involves cultivating relationships with stakeholders, resolving customer complaints, and improving campaign performance, all while adhering to budgetary and compliance requirements.
Desired Expertise or Qualifications
  • Call Centre performance management
  • Diploma or equivalent qualification
  • Expert knowledge on products
  • NQF Level 5 FAIS Qualification
Benefits
  • Challenging working environment
  • Networking and collaboration opportunities
  • Opportunities to innovate
Candyees
Company logo
FirstRand Corporate Centre: Call Centre Team Leader
Industries: Accounting/finance, Actuarial, Banking, Financial services, Insurance, Investment management, Tax
Cape Town, Western Cape, South Africasalary iconMarket RelatedFull TimeOn Site
Summary
This role focuses on driving growth and profitability through effective cost management while ensuring exceptional customer service. It involves cultivating relationships with stakeholders, resolving customer complaints, and improving campaign performance, all while adhering to budgetary and compliance requirements.
Desired Expertise or Qualifications
  • Call Centre performance management
  • Diploma or equivalent qualification
  • Expert knowledge on products
  • NQF Level 5 FAIS Qualification
Benefits
  • Challenging working environment
  • Networking and collaboration opportunities
  • Opportunities to innovate
BETA: 1.0.5.2 |
BL: 1.0.5.3