Teleperformance: ZAF Customer Service Representative CB - Insurance/Financial
Industries: BPO, Customer Experience, Outsourcing and Offshoring Consulting, Sales
location_onCape Town, Western Cape, South AfricaMarket Relatedassignment_indFull Time business On Site
Summary
This role involves responding to inbound customer queries and providing comprehensive customer management. The focus is on achieving first call resolution while maintaining compliance with regulatory standards. Candidates should develop their customer service skills and build effective rapport with clients.
Teleperformance: ZAF Customer Service Representative CB - Insurance/Financial
Industries: BPO, Customer Experience, Outsourcing and Offshoring Consulting, Sales
location_onCape Town, Western Cape, South AfricaMarket Relatedassignment_indFull Time business On Site
Summary
This role involves responding to inbound customer queries and providing comprehensive customer management. The focus is on achieving first call resolution while maintaining compliance with regulatory standards. Candidates should develop their customer service skills and build effective rapport with clients.