WNS Global Services: Group Manager - Salesforce CRM
Industries: Accounting, Business Process Management, Business Process Outsourcing, Customer Experience, Human Resources, Procurement
location_onCenturion, Gauteng, South AfricaMarket Relatedassignment_indFull Time business On Site
Summary
This role involves managing comprehensive CRM projects, ensuring data accuracy and integrity, and leading client survey initiatives. The candidate will collaborate with IT and marketing teams, develop project plans and budgets, and monitor KPIs while facilitating stakeholder workshops and championing CRM best practices.
WNS Global Services: Group Manager - Salesforce CRM
Industries: Accounting, Business Process Management, Business Process Outsourcing, Customer Experience, Human Resources, Procurement
location_onCenturion, Gauteng, South AfricaMarket Relatedassignment_indFull Time business On Site
Summary
This role involves managing comprehensive CRM projects, ensuring data accuracy and integrity, and leading client survey initiatives. The candidate will collaborate with IT and marketing teams, develop project plans and budgets, and monitor KPIs while facilitating stakeholder workshops and championing CRM best practices.