Company logo
WNS Global Services: Group Manager - Salesforce CRM
Industries: Accounting, Business Process Management, Business Process Outsourcing, Customer Experience, Human Resources, Procurement
Centurion, Gauteng, South Africasalary iconMarket RelatedFull TimeOn Site
Summary
This role involves managing comprehensive CRM projects, ensuring data accuracy and integrity, and leading client survey initiatives. The candidate will collaborate with IT and marketing teams, develop project plans and budgets, and monitor KPIs while facilitating stakeholder workshops and championing CRM best practices.
Desired Expertise or Qualifications
  • Client segmentation expertise
  • Dashboarding tools skilled
  • Data architecture understanding
  • Salesforce CRM proficiency
Benefits
  • Benefits not provided
Candyees
Company logo
WNS Global Services: Group Manager - Salesforce CRM
Industries: Accounting, Business Process Management, Business Process Outsourcing, Customer Experience, Human Resources, Procurement
Centurion, Gauteng, South Africasalary iconMarket RelatedFull TimeOn Site
Summary
This role involves managing comprehensive CRM projects, ensuring data accuracy and integrity, and leading client survey initiatives. The candidate will collaborate with IT and marketing teams, develop project plans and budgets, and monitor KPIs while facilitating stakeholder workshops and championing CRM best practices.
Desired Expertise or Qualifications
  • Client segmentation expertise
  • Dashboarding tools skilled
  • Data architecture understanding
  • Salesforce CRM proficiency
Benefits
  • Benefits not provided
BETA: 1.0.5.2 |
BL: 1.0.5.3